Terms of service

1. Who We are?

1.1 We are AstroVeo B.V. (hereinafter, “AstroVeo” or “We”) a Dutch company with its registered office at AstroVeo, Keizersgracht 520H, 1017EK Amsterdam.

1.2 In this sense, note that We are the owners of the webpage or internet portal that You are using where You will find different types of clairvoyance and spiritual content (hereinafter, the “Webpage”).

1.3 Astro Sanctuary is a brand of AstroVeo B.V.

2. Purpose

2.1 The purpose of the present Terms and Conditions (hereinafter, the “T&C”) is to establish the main guidelines that You will have to follow when You use our Webpage, as well as if You decide to engage the services and/or products offered in it.

2.2 Please be aware that this T&C will be applicable to You no matter if You act in your name as a natural person or if You do it on behalf of an organization (hereinafter, in any case if you act directly or on behalf of a company you will be referred as "You"). For the avoidance of doubt, if You are using this Webpage, and therefore You accept the present T&C, You are promising that you have the authority to bind yourself and/or your organization to the content of this T&C’s.

2.3 In addition, AstroVeo recommends You that when using the Webpage and/or engaging any service and/or product You also verify the content of the document designated as “Privacy Policy” in order to know the relevant treatment of your Personal Data.

3. Services and Products

3.1 As You will see, through AstroVeo’s Webpage You can obtain a bast range of products and services. In this sense, note that We offer from day-to-day horoscope to more in-depth analyses, as well as We work with some of the most experienced astrologists, clairvoyants and tarot readers available.

3.2 Please be aware that as we use sometimes third parties (astrologists, clairvoyants and tarot readers), If you decide to enable, access or use third party services, your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. In this sense, You hereby waive any claim against AstroVeo B.V with respect to such other services.

4. Billing and payment terms

4.1 In the event that you choose to utilize a product and/or service offered by AstroVeo, We will notify you via our Website of any applicable fees or charges associated with said product or service. In this sense, please be aware that We may ask billing information, as it is your payment card number, expiry date, etc. in order You can effectively pay such fees.

4.2 In addition, note that sometimes AstroVeo offers services on a free basis. In this case, at the beginning of the free trial a payment will not be requested, however We may ask You for your billing information. In addition, please note that when the free-trial is over, We will start billing You for such service engaged.

4.3 In the event that AstroVeo determines, in its sole discretion, that your purchase constitutes a high-risk transaction, you shall provide AstroVeo with a copy of your valid government-issued photo identification and, if deemed necessary, a recent bank statement for the credit or debit card used for the purchase. Further, AstroVeo may, in its sole discretion, limit or cancel quantities purchased per individual, household, or per order, including, but not limited to, orders placed under the same customer account, with the same credit card, or that utilize the same billing and/or shipping address. In the event that AstroVeo modifies or cancels an order, AstroVeo shall make commercially reasonable efforts to notify you by means of the email and/or billing address/telephone number provided at the time the order was placed.

5. Declaration and Acknowledgement

5.1 When using our Webpage, You declare and acknowledge that the following activities are strictly forbidden:

a. Reproduce, modify, prepare derivative works, distribute, license or exploit in any way the Webpage, the services and/or the products, unless it is expressly permitted by AstroVeo;

b. Decompile or reverse engineer the Webpage or the features included in it;

c. Deploy or launch any type of program to carry out any action related to data prospecting or actions tending to damage the operation and functionality of the Webpage and/or its features;

d. Withdraw, modify or any similar action tending to alter AstroVeo’s copyright or/and trademark;

e. Use the Webpage, the services and/or the products displayed in it for unlawful, unauthorized or illegal purposes;

f. Damage, disable, overburden, impair or harm any server, network, system or resource of AstroVeo;

g. Use the Webpage to transmit malware, viruses or similar programs or to publish or disseminate content of an offensive, racist, degrading or pornographic nature that could cause annoyance to people;

h. Obstruct the access of other users to the Webpage, the services and/or the products;

i. Use the Webpage, the products and/or services with the intention of damaging other users of it;

j. Register in the Webpage or engage products or/and services of AstroVeo with a false identity or if You are under eighteen (18) years old;

k. Break the security measures established by AstroVeo;

l. Carry out actions aimed at saturating the program, damaging the proper functioning of the Webpage;

m. Violate any applicable local, state, national or international law or the content of these T&C’s.

5.2 In the event, You carry out any of the actions described above, AstroVeo reserves the right to adopt the measures provided by law and that it deems appropriate.

6. “AS IS” Basis

6.1 Our Website, products and/or services are provided on an "AS IS" basis and your use of them is at your own risk. In this sense, We do not guarantee the accuracy, reliability, or quality of any information, products and/or services provided through the Website, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Disclaimer of Warranties and Limitation of Liability

7.1 AstroVeo makes no warranty that the Webpage or/and the services will be uninterrupted, timely or error free. In addition, AstroVeo to the maximum extent permitted by applicable law, will not be responsible for damages resulting from:

a. Your use of the Webpage;

b. Any deficiencies in the service provided by the server, or the communications networks, or problems arising from the malfunction or use of non-optimized versions of browsers;

c. Interferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operative functioning of the electronic system or of the devices and computer equipment;

d. Delays or blockages in the use caused by deficiencies or overloads of the Internet;

e. The access by minors to the contents of the Webpage, the services and/or products, when using false, incorrect or misleading information and/or data;

f. Attacks from hackers or other malicious groups or organizations that may attempt to interfere with the Webpage;

g. Unintentional bugs or weaknesses which may negatively affect the Webpage;

h. Damages derived from the malfunctioning of internet access or network providers, grounds of Force Majeure or any other unexpected contingencies beyond AstroVeo’s control;

i. Failures or incidences that could take place in the communications, erasure or incomplete transmissions;

j. Delays or blockages in the use caused by deficiencies or overloading of the Internet or other electronic systems that may be caused by third parties through illegitimate interference; and

k. The actions, omissions, negligence, damages and provision of services by third parties.

7.2 On the basis of the above, to the legal extent possible, You hereby agree to hold AstroVeo harmless from and against any losses, damages, fines and expenses arising out of or relating to any claims due to the above situations.

8. Intellectual Property Rights and Trademark

8.1 The intellectual and industrial property rights refer to any and all rights that may be provided to trademarks, inventions, useful models, designs, software, know-how, design, techniques, processes, computer programs (including source codes), registered or not, including applications for registration, rights to technical documentation, methodologies, business model, Webpage, trade and industrial secrets, know-how and also copyrights, and other objects of intellectual property (hereinafter "Intellectual Property Rights").

8.2 Based on the above, the Property Rights shall remain at all times in AstroVeo’s property. In this sense, You hereby agree that the use of Webpage, the services and/or the products do not imply any acquisition of any Intellectual Property Rights.

9. Force Majeure

9.1 AstroVeo shall not be liable for any failure to perform, in whole or in part, the content of this T&C, the provision of products and/or the services due to an act of God or force majeure; acts of war, hostility or sabotage; pandemics; epidemics; interruption of telecommunications, Internet or electricity services; governmental restrictions; or any other event beyond AstroVeo’s reasonable control ("Force Majeure Event").

9.2 As a general rule, Force Majeure and events arising therefrom will not cause the termination of the T&C, unless such situation lasts more than thirty (30) days. If this period elapses and AstroVeo deems it necessary, it will be able to terminate the T&C.

10. Customer Support

10.1 In the event, that You may have any doubt, query or comment regarding these T&C, the services, the products, and/or the access, use, features, etc. regarding the Webpage please contact AstroVeo to the following address email: [email protected].

11. Applicable law and Jurisdiction

11.1 The present T&C shall be governed by and construed in accordance with Dutch law, except for any matters that may be governed by mandatory provisions of law.

11.2 In addition, any disputes arising out of or in connection with the T&C shall be exclusively submitted to the jurisdiction of the courts of Amsterdam, Netherlands.

12. Miscellaneous

12.1 Assignment

AstroVeo shall be entitled to assign its contractual position to another company.

12.2 Severability

Should any of the provisions of these T&C be declared void, invalid or unenforceable, such declaration shall not affect the remaining provisions of them.

12.3 Amendments

AstroVeo may change these T&C from time to time. Therefore, AstroVeo encourages You to check these these T&C regularly. In this sense, when You use the Webpage, You agree to be bound by any such modifications to these T&C.

For instance, in order our services are provided, professional clairvoyants, tarot readers and horoscope experts that collaborate with AstroVeo, that comply with all Data Protection and confidentiality obligations will receive your Personal Data; Harvest Direct Ltd, SYRIUS SARL, STONAGE SARL, ESOSTAR SARL, DRYVA LIMITED, Karma Corporation a.s., Kandinsky and Partners, Mediaweb ltd, Sesam Ltd, GBPL CONSULTING, Nexa Digital Solutions LLC, Quality Online Services LLC, COSMOSPACE, JED Direct Limited, Astrolia for Digital-G and All American Advertising DMCC.

Last updated on: 22nd May, 2024.